Frequently Asked Questions

Call or text us with your location, vehicle information, and what happened. You can also use the short request form on this site to send the same details.

Your exact location, the vehicle's year, make, and model, its condition, whether it can roll, and where it needs to go.

Flatbed towing is one of the options our dispatcher can discuss with you, depending on the vehicle and situation.

Dollies may be considered for all-wheel-drive or four-wheel-drive vehicles, where an axle shouldn't roll freely during transport.

Locked wheels are exactly the kind of detail to share when you call or text — it directly affects which towing method may be appropriate.

Share the garage's entrance height and the vehicle's level and space number so our dispatcher can evaluate what equipment can reach it.

SUV towing is prepared as a service option — share the make, model, and approximate size so it can be discussed with you.

Yes — we cover Miami-Dade County. See the service-area map for local information on specific neighborhoods, and call or text with your exact location to get started.

Pricing depends on factors like distance, vehicle type, and the service required. Call or text with your details and a representative can go over pricing with you directly.

Yes — vehicle transport can be arranged in advance. Share your preferred date, pickup location, and destination, and a representative will confirm timing with you.

Accepted payment methods will be confirmed here before launch. In the meantime, ask a representative when you call or text.

We may be able to buy your non-running, damaged, or unwanted vehicle and arrange pickup. Share the year, make, model, condition, and title status, and a representative will give you an offer.

Let us know your situation when you call or text, including whether you'll be present at pickup — a representative can advise on what's needed.